Welcome to the Staff Service Desk

Please use your university username and password to login to request IT Services and/or request IT Support and/or request Estates Support. There is also information on current IT and Estates Service Status and to access the IT Knowledgebase.

ICT SERVICE DESK (24/7, 365 days a year including weekends and public holidays) on x4444 internally or 0207 133 4444 externally

During core hours (09:00 - 17:00) voicemail and email (ictservicedesk@londonmet.ac.uk ) are picked up constantly throughout the day.

During OUT-OF-HOURS (17:00 - 09:00 Mon to Fri, weekends and public holidays) all calls will be logged and resolved and/or reported back to the IT Service Desk first thing each working morning so that any resolved issues can be picked up as soon as possible.

ESTATES HELPDESK (09.00 to 17.00 Monday to Friday) on x5555.

Voicemail and email (ask@londonmet.ac.uk ) are picked up constantly throughout the day. Please use the following link to find out more about the types of calls that the Estates Desk can assist you with:




Customer ID:
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